AI Tools Every SME should know in 2025 (without the hype)
- Silke Anderson

- Aug 27, 2025
- 2 min read
Why this matters

Most small businesses do not need a lab of robots. You need a handful of reliable tools that help you research faster, write clearer, design smarter and make better decisions. Think of AI as a helpful colleague who never gets tired, but still needs your brief and your sign off.
Below are the tools I recommend to clients when we start with AI literacy. Each one comes with a quick win you can try today.
For ideas and first drafts
ChatGPT or Claude
Use these for brainstorming, outlines, angle finding and first drafts. Keep your standards high by giving a short brief, examples of the tone you like and the audience you serve.
Try this
Paste three recent LinkedIn posts that performed well for you. Ask for five new post ideas that follow the same structure, then pick one and ask for a 120 word draft. Edit like a pro. Your voice is the boss.
For images that sell the idea
Midjourney or DALL·E
Great for concept visuals, blog headers and ad mockups. They will not replace brand photography, but they will help you test creative directions quickly.
Try this
Describe your product or service, the mood you want, and the setting. Generate three options, choose one, and use it as a blog header while you plan a photoshoot.
For quick video
HeyGen or Canva Video
Handy for short explainers, landing page intros or FAQ answers. You can start with a script from ChatGPT or Claude, then record or generate a simple voiceover.
Try this
Write a 60 second script that answers your most common pre-sales question. Turn it into a captioned video and add it to the relevant page on your site.
For research and analysis
ChatGPT or Claude with spreadsheets
Upload anonymised survey comments or export website queries into a sheet. Ask the model to cluster themes, pull common objections and suggest headline variants.
Try this
Export your last 50 customer enquiries. Ask for the top five themes, the words customers use and three FAQ ideas for each theme. Build those into your website.
For writing emails faster
Your email platform plus AI
Draft the email with an AI model, then bring it into your ESP. Create two subject lines and two first paragraphs. Test them. Keep a swipe file of winners.
Try this
Take last month’s best performing email. Ask for three improved subject lines based on its content and audience. Test the best one on your next send.
Guardrails that keep you safe and credible
Keep confidential data out of public tools. Use examples or dummy data in training.
Always review outputs for accuracy, tone and legal fit.
Track impact as time saved, output increased or quality improved. If it is not helping, change the prompt or the workflow.
Where to start
Pick one tool and one workflow, then run it for two weeks. Do not try everything at once. Small, consistent improvements compound beautifully.
If you want a shortcut, book my AI Starter Workshop for SMEs. We will map your workflows, pick the right tools and leave you with templates your team can use the same day.



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